The Ombudsman Newsletter Issue 1_2016-2017

Abstract

The Ombudsman has established his role as a defender of the people in the context of administrative justice and generally in the fight against impunity in the country. A lot of this has been achieved through handling complaints filed or taken up on Commission’s own accord, often compelling public officers and institutions to right administrative wrongs. But this is not all the Commission is doing to address maladministration, administrative injustices and other forms of impunity within the province of administrative justice in the country. In this edition of The Ombudsman, Director in charge of Compliance and Risk Ismael Maaruf takes us through the role of the Commission in performance contracting and how it augments efforts not only to fight impunity but also reform the public service.