Please use this identifier to cite or link to this item: http://library.ombudsman.go.ke:8080/jspui/handle/caj/83
Title: SENTENCED TO POVERTY AT SUNSET
Other Titles: AN INVESTIGATION REPORT ON SYTEMIC ISSUES INHERENT IN THE PAYMENT OF PENSIONS, GRATUITY AND OTHER BENEFITS
Authors: Commission on Administrative Justice (CAJ)
Keywords: Systemic Investigations
Pensions
Gratuities
Retirement benefits
Retirees
Delay in the processing and payment of retirement benefits
Reasons for delay in the processing and payment of benefits
Reasons for non-payment payment of benefits
Preferred benefit schemes by public officers
Complaints handling desks
Pensions Department
National Treasury
Backlog of pensions
Issue Date: Jan-2016
Publisher: Commission on Administrative Justice (CAJ)
Abstract: The Commission on Administrative Justice (CAJ) undertook a Systemic Investigations into systemic issues relevant to the payment of pensions, gratuities and other retirement benefits pursuant to Section 8 of the CAJ Act, 2011. The investigation was prompted by over 183 complaints received by the Commission on the subject by 2012. The complaints on payment of benefits accounted for 20% of all the complaints received by the Commission by 2015. The Commission sought to establish the systemic factors that occasion the delay in payment of retirement benefits, the level of awareness on requirements for processing retirement benefits and the level of decentralization of services by the relevant departments.
URI: http://publications.ombudsman.go.ke:8080/jspui/handle/123456789/83
Appears in Collections:Investigation Reports



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