Kenya Maritime Authority (KMA) Service delivery charter

Kenya Maritime Authority (KMA) Service delivery charter - Mombasa, Kenya Kenya Maritime Authority (KMA) - iv, 18p.: Color illustrations 16 cm


Purpose of this charter
Who we are
What we do
Who we serve
Our vision
Our mission
Core values
What our corporate colours and logo elements stand for
Our core functions
Our core Operations
Commitment to our clients
Our services delivery obligations
Our Key services, requirements and response time
Procurement and finance
Communication
Our commitment to you
Our service standards
How we measure, monitor and report on our performance
Your feedback and making a complaint
Our service guarantee
How you can help us
Your rights and obligations
Departments & contacts
Customer Feedback form

343.0962