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The performance management revolution : business results through insight and action / Howard Dresner.

By: Material type: TextTextPublication details: Hoboken, N.J. : Wiley, 2008.Description: xxii, 321 p. : ill. ; 24 cmISBN:
  • 9780470124833 (cloth)
Subject(s): DDC classification:
  • 658.4038011 23
LOC classification:
  • HD30.213 .D74 2008
Online resources:
Contents:
The need for change -- A model for a modern management system -- The role of BPM -- Barriers to BPM adoption -- Draw an accountability map -- Achieve information democracy -- Build a BPM center of excellence -- Standardize and consolidate BPM tools -- Deploy a BPM system -- Comprehensive view of performance management -- Determine your immediate priorities -- A model BPM methodology -- Measuring outcomes.
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Item type Current library Home library Call number Status Barcode
Books Books Ombudsman Library Headquarters Ombudsman Library Headquarters 658.4038011 (Browse shelf(Opens below)) Available 0000000003250

Includes indexes.

The need for change -- A model for a modern management system -- The role of BPM -- Barriers to BPM adoption -- Draw an accountability map -- Achieve information democracy -- Build a BPM center of excellence -- Standardize and consolidate BPM tools -- Deploy a BPM system -- Comprehensive view of performance management -- Determine your immediate priorities -- A model BPM methodology -- Measuring outcomes.

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