Complaint handling guide (Record no. 1915)
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000 -LEADER | |
---|---|
fixed length control field | 01283nam a22003377a 4500 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | KeNa-CAJ |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20230118112501.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 221115b |||||||| |||| 00| 0 eng d |
040 ## - CATALOGING SOURCE | |
Original cataloging agency | CAJ |
Language of cataloging | Eng |
Transcribing agency | KeNa-CAJ |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Edition number | 23 |
Classification number | 352.885 |
110 ## - MAIN ENTRY--CORPORATE NAME | |
Corporate name or jurisdiction name as entry element | Office of the Ombudsman |
9 (RLIN) | 11693 |
245 ## - TITLE STATEMENT | |
Title | Complaint handling guide |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | Malawi |
Name of publisher, distributor, etc. | Office of the Ombudsman |
Date of publication, distribution, etc. | May,2018 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | vii,21p.; |
Dimensions | 21cm. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Purpose |
9 (RLIN) | 4658 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | The legal mandate of the office of the Ombudsman |
9 (RLIN) | 11694 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Best practices in the office of the Ombudsmanry |
9 (RLIN) | 11695 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Lodging a complaint |
9 (RLIN) | 11696 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Complaint registration |
9 (RLIN) | 11697 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Complaint screening |
9 (RLIN) | 11698 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | complaints that can be investigated by the ombudsman |
9 (RLIN) | 11699 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | complaints that cannot be investigated by the Office |
9 (RLIN) | 11700 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Urgent complaints |
9 (RLIN) | 11701 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | acceptance of out of time complaints |
9 (RLIN) | 11702 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Responsibility of an investigator |
9 (RLIN) | 11703 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Investigating complaints |
9 (RLIN) | 11704 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | complaint resolution, compliance and disposal |
9 (RLIN) | 11705 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Disposal of cases |
9 (RLIN) | 11706 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Storage of closed files |
9 (RLIN) | 11707 |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | Dewey Decimal Classification |
Koha item type | Books |
Edition | 23 |
Classification part | 352.885 |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Cost, replacement price | Price effective from | Koha item type |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Dewey Decimal Classification | Ombudsman Library Headquarters | Ombudsman Library Headquarters | Main shelves | 15/11/2022 | Gifts and donations | 0.00 | 352.885 | 0000000002242 | 15/11/2022 | 0.00 | 15/11/2022 | Books |